Frequently Asked Questions 

  • Q: Does chiropractic treatment require a referral from a medical doctor?Open or Close

     A: No, you do not need to be referred to a chiropractor by your medical doctor. A chiropractor is a primary contact health care professional. This means that chiropractors have been educated to diagnose and conservatively manage your condition. If your condition falls outside of the chiropractic scope, then a chiropractor will refer you to a medical specialist or to another healthcare provider.

  • Q: Will my health insurance cover my treatment? Open or Close

    A: The Alberta Provincial Healthcare Plan currently covers chiropractic services for seniors (over 65 years); this coverage amounts to $25 per visit up to a maximum of $200 per year. Many third party benefit plans have coverage for chiropractic, registered massage therapy, and acupuncture treatments. Peak Health & Performance direct bills most health benefit plans. Patients are encouraged to contact their health insurance providers to determine their specific healthcare coverage.

  • Q: Do we have a clinic personal and health information protection and privacy policy? Open or Close

    A: Yes we do!  You can read our clinic privacy policy by following this link:  Peak Health & Performance Privacy Policy.

  • Q: Will I need x-rays? Open or Close

     A: At Peak Health & Performance we do not x-ray every patient. Our chiropractors only make use of x-rays when they are medically necessary, which is determined after a thorough history and physical examination. If it is determined that you need an x-ray, the doctors will refer you to a nearby x-ray clinic for the images. This will be fully covered by Alberta Healthcare.

    Chiropractors have been trained and are licensed to interpret and diagnose radiographic images. If you have an x-ray taken, on your following chiropractic visit, the doctor will review your films with you to help you clearly understand what is going on.

  • Q: Is treatment included in my initial chiropractic visit?Open or Close

    A: Yes, chiropractic treatment is included in your first visit. The initial visit, including paperwork, will take approximately 45 to 60 minutes to complete. The chiropractor will take a thorough history, conduct a physical examination, explain their findings and diagnosis, and then gain informed consent before proceeding with the treatment. With every initial assessment, the chiropractor will provide the patient with some conservative treatment alternatives and if necessary, provide a referral to another healthcare provider.

  • Q: How does payment work for my treatments?Open or Close

    A: PHP requires payment after the completion of every visit; we accept cash, debit, and all major credit cards. We will provide you with a detailed invoice in case you need to claim with your extended healthcare plan. Peak Health & Performance direct bills most extended healthcare benefit plans.

  • Q: Is the treatment going to hurt?Open or Close

    A: Keeping in mind that your injury is already painful, treatment in the location of injury may produce some mild discomfort. We always want to have patients leave the clinic feeling better, however, it is normal to feel some short-term discomfort immediately following treatment. The tissues and nerves around your injury become very sensitive to pressure and movement; our goal is to reduce the irritation and inflammation leading to the elimination of pain and the restoration of activity.

    After receiving an adjustment, some patients report some mild soreness following. This has generally been thought to be a reaction to the treating of joint adhesions (scar tissue), which was preventing normal motion of that joint, and it is a part of the natural healing process. Most commonly, patients experience immediate relief and relaxation after an adjustment. At Peak Health & Performance, most often, patients enjoy their treatment sessions and leave the clinic with decreased pain and increased function.

  • Q: How many treatments should I expect?Open or Close

    A: After a thorough history and physical examination, a diagnosis and therapeutic plan will be developed for your specific condition. It is important to keep in mind that each case is individual and there are numerous variables to determine how well an individual will respond to the proposed treatment plan, including: age, previous injury, nutritional status, lifestyle, and complexity of the injury. Every treatment plan length varies with each patient – we treat every patient as an individual case and will reassess progress and improvements with each visit as the treatments progress.

  • Q: Should I use ice or heat for my injury?Open or Close

    A: If there is an injury you are concerned about, asking one of our doctors of chiropractic at Peak Health & Performance is best. They can give you their expert opinion for your specific condition. However, as a general rule, use ice over injured joints and swelling, and use heat for stiff and achy muscles.

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